Shipping policy
Thank you for shopping with us! We are committed to delivering your order quickly and safely across the United Kingdom.
Order Processing
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All orders are processed within 1 business day.
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Orders placed on weekends or public holidays will be processed on the next business day.
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Once your order has been dispatched, you will receive a confirmation email with your tracking information.
Shipping Time
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United Kingdom: Delivery within 3 business days after dispatch.
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Please note that delivery times are estimates and may vary during peak seasons or due to courier delays.
Shipping Cost
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Shipping charges are calculated at checkout.
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Any free shipping promotions will be clearly displayed on our website.
Order Tracking
Once your order has been shipped, you will receive a tracking number via email so you can monitor your delivery.
Delivery Delays
While we aim to deliver all orders within the estimated timeframe, unexpected delays caused by weather, courier services, or other circumstances beyond our control may occur.
Incorrect Address
Please ensure your shipping address is correct before placing your order. We are not responsible for delays or failed deliveries due to incorrect or incomplete addresses provided by the customer.
Lost or Damaged Parcels
If your order arrives damaged or does not arrive within the expected timeframe, please contact us within 7 days of the expected delivery date. We will work with the courier to resolve the issue as quickly as possible.
Contact Us
If you have any questions regarding shipping or your order, please contact our customer support team. We are happy to assist you.